Terms of Service

By installing, accessing, or using Mio, you agree to these Terms of Service. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation. If you do not agree, do not use Mio.

Mio is a Slack-native AI assistant that answers questions about your company, prepares briefs and recaps, and takes actions across the third-party tools you connect. We may update, improve, or change features over time. Mio is currently offered on an early-access basis, and some features may be limited, experimental, or subject to change.

To use Mio, a Slack workspace administrator must install it and approve the required permissions. You are responsible for maintaining the security of your Slack workspace and for all activity that occurs through your use of Mio. You must be at least 16 years old and able to form a binding contract to use the service.

You agree to use Mio only for lawful purposes and in line with these Terms. You will not:

• Use Mio to violate any law or the rights of others, or to process data you have no right to process.
• Attempt to reverse-engineer, disrupt, overload, or gain unauthorised access to the service or its infrastructure.
• Resell, sublicense, or provide Mio to third parties except as permitted in writing.
• Use Mio to generate unlawful, harmful, deceptive, or abusive content.

As between you and us, you own your customer data. You grant us a limited, non-exclusive licence to access, process, and store that data only as needed to provide and support the service. We never use customer data to train AI models. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

Mio, including its software, design, and trademarks, is owned by Tools for Sovereignty Inc. and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use Mio during the term. Output generated for you is yours, subject to your responsibility for how it is used. You retain all rights in your customer data.

Mio is free to start. Paid plans, if applicable to you, are billed as described at the time of purchase. Fees are non-refundable except where required by law or expressly stated. We may change pricing on a prospective basis with reasonable notice.

Each party may receive confidential information from the other. The receiving party will use it only to perform under these Terms, protect it with reasonable care, and not disclose it except to those who need it and are bound by similar obligations. This does not apply to information that is public, independently developed, or rightfully obtained from another source.

Mio is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Mio uses AI and can produce inaccurate or incomplete output; you are responsible for reviewing its output before relying on it or acting on it. We do not warrant that the service will be uninterrupted or error-free.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or related to these Terms will not exceed the greater of the amounts you paid us in the twelve months before the claim or one hundred US dollars.

You agree to indemnify and hold harmless Tools for Sovereignty Inc. and its personnel from claims, damages, and reasonable expenses arising out of your customer data, your use of Mio in breach of these Terms, or your violation of law or the rights of a third party.

These Terms apply for as long as you use Mio. You may stop using Mio and delete your workspace data at any time from app.mio.xyz. We may suspend or terminate access if you materially breach these Terms or if required for security or legal reasons. On termination, we delete customer data within 30 days as described in our Privacy Policy.

We may update these Terms from time to time. When changes are material, we will update the date above and, where appropriate, notify workspace admins. Your continued use of Mio after an update means you accept the revised Terms.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The parties will attempt in good faith to resolve any dispute informally first. Any dispute that cannot be resolved informally will be settled as set out in the definitive agreement between the parties, and you and we each submit to the applicable courts or arbitration forum specified there.

These Terms, together with the Privacy Policy and any order you agree to, are the entire agreement between us. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms: support@mio.xyz. Mio is operated by Tools for Sovereignty Inc., Delaware, USA.